|
Communication Between Friends
Sometimes you feel like there is no one listening to you when you
try to contact a company. You may send out that email and get an auto response in just seconds and then wait days
before you even hear from them again. When you do hear from them you have to go through an answer and question
game before they even know what you want. What is really funny is you told them in your first email what you wanted
but the computer that responded forgot to relay that.
When you email us, you will get no auto response, but we will get back to you within 24 hours. We guarantee that!
And when we do email you back, we will give you an answer because we actually read that first email. If our answer
isn't quite what you wanted, then let us know. We will keep trying until you are satisfied . That is our Customer
Service Motto "We keep trying until you are satisfied". Other companies just try and then give up saying
that is just the way it is and we are sorry about that. Not us.
If you want one on one conversation we will call you so that you do not have to go through the "if you want
this department press one, if you want this thing press two". We know how frustrating that is. We do not have
a queue where we shove all the calls in a row like a bunch of ducks waiting for some human to answer, so no one
waits. We call back in a timely manner and listen to what you say. We might set up an appointment for the call
back by email. Why? Because you are our customer or future customer and that is what makes us grow, Customer Satisfaction!
Click any email link to the left and check out our response.
|